Last Updated: December 4, 2025
All sales are final. We do not offer refunds on any purchases made through our platform. Please review course details carefully before making a purchase.
All products and courses offered on ShortChapter are digital goods. Due to the nature of digital content, once access has been granted to the purchased material, we cannot offer refunds or exchanges.
By completing a purchase, you acknowledge that you have:
While we maintain a strict no-refund policy, we may consider exceptions only in the following rare circumstances:
Any exception requests must be submitted within 48 hours of the original purchase date.
To ensure satisfaction with your purchase, we recommend:
Read the complete course description, learning objectives, and requirements.
Watch available preview images and sample materials.
Check ratings and reviews from other students.
Ensure you meet any technical or prerequisite requirements.
If you experience technical difficulties accessing your purchased content, please contact our support team before requesting a refund exception. Most access issues can be resolved through:
If you have concerns about a charge on your account, please contact us directly at contact@shortchapter.com before initiating a chargeback with your payment provider. Chargebacks may result in account suspension and loss of access to purchased content.
For questions regarding this refund policy or to request an exception review, please contact us:
Response time: Within 24-48 hours
If you have any questions or experience an issue with an ebook order, our support team is here to assist.