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Legal & Privacy

Privacy Policy

Last Updated: December 4, 2025

Your Privacy Matters

At ShortChapter, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data.

Data Control

You control your personal data and can request deletion anytime.

Secure Storage

Industry-standard encryption protects your information.

Transparency

Clear information about how we use your data.

1. Information We Collect

We collect different types of information to provide and improve our services:

Information You Provide

  • •Account Information: Name, email address, username, password
  • •Profile Information: Avatar, bio, preferences, language settings
  • •Payment Information: Billing address, payment method details (processed securely by third-party providers)
  • •User Content: Course reviews, ratings, comments, feedback
  • •Communication: Messages sent through contact forms or support requests

Automatically Collected Information

  • •Device Information: IP address, browser type, operating system, device identifiers
  • •Usage Data: Pages viewed, courses accessed, time spent, search queries
  • •Learning Progress: Course completion status, quiz scores, bookmarks
  • •Cookies and Tracking: See our Cookie Policy section below

Third-Party Information & Google Sign-In

  • •Google OAuth Login: When you choose to sign in with Google, we receive basic profile information. This information is used strictly to authenticate you, create and maintain your ShortChapter user account, provide you access to your personal digital library of purchased business blueprint eBooks, and personalize your experience. We do not sell or share Google user data with third parties for marketing purposes.
  • •Payment Processors: Transaction confirmation and payment status from payment gateways

2. How We Use Your Information

We use the collected information for the following purposes:

Service Delivery

  • • Create and manage your account
  • • Process course purchases
  • • Provide access to content
  • • Track learning progress

Communication

  • • Send transaction confirmations
  • • Respond to support requests
  • • Send important updates
  • • Marketing (with consent)

Improvement

  • • Analyze platform usage
  • • Improve user experience
  • • Develop new features
  • • Personalize recommendations

Security & Legal

  • • Prevent fraud and abuse
  • • Ensure platform security
  • • Comply with legal obligations
  • • Enforce Terms of Service

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your data only in the following circumstances:

Service Providers

We share data with trusted third-party service providers who help us operate our platform:

  • • Payment processors (Razorpay, Stripe, etc.)
  • • Cloud hosting providers (Render, Cloudflare)
  • • Email service providers
  • • Analytics services (Google Analytics)

Legal Requirements

We may disclose information if required by law, court order, or to protect our rights, safety, or the rights of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

Essential Cookies

Required for authentication, security, and basic platform functionality. Cannot be disabled.

Functional Cookies

Remember your preferences (theme, language) and provide personalized features.

Analytics Cookies

Help us understand how you use the platform to improve performance and features.

Marketing Cookies

Track marketing campaign effectiveness (only with your consent).

You can manage cookie preferences directly from our cookie consent banner. Note that disabling optional cookies may affect specific preferences.

5. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption: SSL/TLS encryption for data transmission and encrypted storage for sensitive data.
  • Access Controls: Strict access restrictions and authentication requirements for internal systems.
  • Monitoring: Regular security audits and continuous monitoring for suspicious activity.
  • Training: Employee training on data protection and security best practices.

Note: While we strive to protect your data, no method of transmission over the internet is 100% secure.

6. Your Privacy Rights

You have the following rights regarding your personal information:

Access

Request a copy of the personal data we hold about you.

Correction

Update or correct inaccurate information in your account settings.

Deletion

Request deletion of your account and associated data (subject to legal retention requirements).

Portability

Receive your data in a structured, machine-readable format.

Opt-Out

Unsubscribe from marketing communications at any time.

To exercise these rights, please contact us at privacy@shortchapter.com

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Specifically:

  • Account data: Retained while your account is active
  • Purchase history: Retained for tax and accounting purposes (typically 7 years)
  • Usage data: Retained for analytics purposes (typically 2 years)
  • Deleted accounts: Data permanently removed within 30 days unless legally required to retain

8. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Service, you consent to the transfer of your information to India and other countries.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email:privacy@shortchapter.com
General Support:contact@shortchapter.com
Website:shortchapter.com

Related Policies

→ Terms of Service→ Refund Policy

Have Questions?

Our support team is available to assist with any legal or data inquiries.

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